Our Corporate Partners

Brydens Lawyers – Brydens Lawyers have an incredibly philanthropic approach to business and have been major contributors to Heartfelt Homes since August 2015.  Their support has helped us to keep over 200 families together (as of May 2017) in their sponsored room at 175 Hotels and Apartments opposite Westmead and The Children’s Hospital at Westmead. Thank you for your continued support. 

Here’s what Lee Hagipantelis, Principal of Brydens Lawyers say about our partnership….. 

“Brydens Lawyers have, for over 40 years, provided expert legal advice and representation to those persons who ordinarily would be unable to engage solicitors.  It is this philosophy that has set Brydens apart and been the basis of its success.  Brydens Lawyers is cognisant of its corporate responsibility to help where it can and it is for that reason that Brydens Lawyers is an enthusiastic supporter of Heartfelt Homes.  The Principal and many of Brydens Lawyers staff have personally endured the unfortunate experience of having to attend upon loved ones in hospital and therefore could not have been happier to assist Heartfelt Homes in providing accommodation and other help to people in need.  Brydens Lawyers is incredibly proud of its association with Heartfelt Homes and the work that it performs” 

Andrew and Sarah Johnson of ASJ Properties – Amelika Byron Bay

Andrew and Sarah Johnson are proud supporters of Heartfelt Homes since September 2016.  With their generous support we have been able to keep over 20 families together (as of May 2017) with an average stay of 3 nights. 

They have also kindly donated their incredible property Amelika Byron Bay to our Ladies night raffle where some lucky ladies won a whole weekend in paradise….. Thank you Andrew and Sarah. 

Here’s what Andrew and Sarah have to say about our partnership.

“Amileka Byron Bay is excited to be a corporate sponsor of Heartfelt Homes and we are passionate about the services offered to families in need of accommodation”

**Amileka is an award winning contemporary home offering a truly unique Byron Bay experience. The home is set on picturesque acreage just a 2min drive from the quaint village of Federal, which undoubtedly showcases the best sushi restaurant in the region, and is a 20-25 minute scenic drive to Byron Bay and its array of world class beaches.  You can find us on insta @amelikabyronbay 




Our Hospital partners

 westmead         Thank you Julie and the amazing team at The Children’s Hospital at Westmead

Heartfelt Homes is helping us fill a need for some families whose children come to The Children’s Hospital at Westmead. On occasions when hospital accommodation is unavailable, the support Heartfelt Homes (HH) can provide is very welcome. In the last few weeks we have linked eleven families to Heartfelt Homes.

Our social workers report that HH has been very helpful and speedy in their response to their requests for assistance, and the families have been very grateful. At the time of a medical crisis, new diagnosis or treatment, families need to be able to focus on their child’s needs. They need to be here for their child and sometimes find it difficult to arrange care for their other children.

The hospital provides accommodation for parents of inpatients both on the wards, in our parents hostel and in long stay units. However, we are unable to accommodate siblings or extended family. Ronald McDonald House cannot always assist as the demand on their service is high. In this situation the provision of two nights’ or more accommodation by Heartfelt Homes assists a family through the medical crisis and give them time to make alternative arrangements for the longer term. It also enables families to stay together at a very difficult time. Another group who could benefit from the assistance of Heartfelt Homes are families of outpatients. Families who need to travel a long distance to the hospital often require accommodation before or after the appointment, or sometimes an outpatient appointment can lead to an unexpected admission and a family, often with siblings who have come along for the day, find themselves having to stay here.


In my experience, there is no other service that has provided or does provide what Heartfelt Homes is delivering. Heartfelt Homes is attacking a chronic gap in health services infrastructure and it is succeeding. It places our patients first, ‘front and centre’.


Our accommodation Partners

175 One Hotels and Apartments (formerly Wesley Lodge) and Wesley Apartments has been fortunate enough to work with Heartfelt Homes for more than two years now. With our parallel beliefs in providing accommodation for individuals and families in emergency situations makes our partnership unique. 

175 is a 59 room motel located in Westmead, Western Sydney in the busy Westmead Hospital Precinct supporting the local community and its visitors for accommodation for over 30 years. Whilst, Wesley Apartments is a 6x 2 bedroom unit block established in 2010 for visitors needing to stay in the Westmead area for extended periods of time for medical purposes.
The One Hotels and Apartments is the overarching brand for 175 and Wesley Apartments, which is a service of Parramatta Mission. As part of Parramatta Mission our vision is to be ‘A Community Transforming Lives’. So to work with such a wonderful organisation as Heartfelt Homes we feel that together we are making this vision real.
Heartfelt Homes gives the opportunity for families who would otherwise be unable to afford to stay close to their sick loved one comfortable accommodation in our Motel or Apartments.

175 currently reserves one room daily for Heartfelt Homes to ensure there is always assistance available. Sadly on many nights there are often multiple rooms allocated which is an indicator that there is a great need in our community for what Heartfelt Homes offers. Through this partnership the stress of where to stay and how to afford this often unexpected expense is removed and the visitor is able to focus on the more important things at hand.
Moving forward we hope our partnership not only continues but is fuelled by future sites within the medical districts around urban and rural NSW.

Testimonials from families we have helped


From a desperate Dad we helped recently, his son was the victim of a hit and run whilst visiting friends on the Gold Coast.


“I would like to thank you all for your support. My son had his 2nd opp today and is doing well, although he has lost sight in his left eye and it won’t return. It’s hard to see my son like this every day but thanks to Caroline for the great work she does at Heartfelt Homes and the donations from you all, I now have 1 less worry.

The first night here I slept in the car park on the floor as I had no were to stay and I did not know we’re to even go to find a place, all I was thinking was being with my son. I would like to thank you all from the bottom of my heart. We are hoping to be back in Newcastle in the next day or 2, it’s been very hard for myself and Caroline has not just helped me with somewhere to stay but also someone to talk to every day, thanks you so much I will never forget what u have done for me.” x


Here are a few more examples of families we have helped:

new baby in hospital

Just recently we helped a family whose baby son needed lifesaving surgery at The Children’s Hospital at Westmead. Dad hadn’t worked since his birth (over 4 weeks), so they were financially struggling, and Ronald McDonald House was full. We managed to find them a place to stay, together, while their baby had surgery. They are so grateful to Heartfelt Homes, and we are so glad we could help.


boy in hosp
We helped a family from Bathurst whose two and half year old was rushed to Westmead with suspected Leukaemia. Mum could stay in hospital but Dad and their 11 month old could not. Dad needed Grandma to stay with them too, to enable him to support his wife and be there for his baby. We provided 3 nights’ accommodation.



On Anzac day 2014, we helped a family from Ballina who were on holiday in Coffs Harbour when Dad had a major stroke and stopped breathing. He had to be airlifted to John Hunter Hospital in Newcastle for life saving treatment. Mum, son and daughter were beside themselves with worry and didn’t know the area at all. Within an hour of receiving the referral, Heartfelt Homes was able to offer 3 nights’ accommodation very close to the hospital, whilst Dad was stabilised.


old couple

We accommodated and elderly couple from East Ballina on the Gold Coast when the husband needed major surgery for Lung Cancer.  His wife is in her late 70’s and had limited vision and she had never been to the Gold Coast before.  She could not drive and was incredibly stressed about being able to stay near her husband and support him.  We provided 3 nights’ accommodation for her and her sister so she could be with her husband and she had the security of her sister to take of her.


sick toddler and mum

We accommodated a family who were due to stay at Ronald MacDonald House and whose child was due to receive treatment at Westmead.  After travelling hundreds of kilometres and arriving at RMCH they were turned away as Rotor Virus was going round RMCH causing a lock down. Children who are vulnerable and not in good health cannot stay in shared accommodation as they can be exposed to illnesses they cannot fight off. Our solution of providing private rooms overcomes this common problem that families face and which prevents many patients from receiving the treatment they so desperately need.